Privacy Policy

    Effective Date: January 18, 2026

    FreshSeal ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    1. Information We Collect

    1.1 Personal Information

    We may collect personal information that you voluntarily provide to us, including but not limited to:

    • Name and contact information (email address, phone number, mailing address)
    • Account credentials (username, password)
    • Payment information (processed securely through third-party payment processors)
    • Order history and preferences
    • Customer service correspondence

    1.2 Information Collected Automatically

    When you access our website, we may automatically collect certain information, including:

    • IP address and device information
    • Browser type and version
    • Pages visited and time spent on pages
    • Referral source
    • Cookies and similar tracking technologies

    1.3 Google OAuth Information

    If you choose to sign in using Google OAuth, we may collect:

    • Your Google account email address
    • Your Google profile name
    • Your Google profile picture (if provided)
    • Basic profile information necessary for account creation

    We only request the minimum necessary permissions (scopes) required to authenticate your account. We do not access your Google Drive, Gmail, Calendar, or other Google services unless explicitly authorized for a specific feature.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To process and fulfill your orders
    • To create and manage your account
    • To communicate with you about your orders, products, and services
    • To provide customer support
    • To send promotional materials and newsletters (with your consent)
    • To improve our website, products, and services
    • To prevent fraud and enhance security
    • To comply with legal obligations
    • To analyze website usage and trends

    3. How We Share Your Information

    We do not sell your personal information. We may share your information in the following circumstances:

    • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, shipping, email delivery)
    • Business Transfers: In connection with a merger, acquisition, or sale of assets
    • Legal Requirements: When required by law or to protect our rights and safety
    • With Your Consent: When you explicitly consent to sharing your information

    4. Google API Services User Data Policy

    FreshSeal's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

    Specifically:

    • We only request access to the data necessary for authentication and account creation
    • We do not use Google user data for serving advertisements
    • We do not allow humans to read Google user data unless we have your affirmative agreement for specific messages, it's necessary for security purposes, or it's required to comply with applicable law
    • We do not transfer Google user data to third parties except as necessary to provide or improve user-facing features, comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

    • Encryption of data in transit and at rest
    • Regular security assessments and updates
    • Access controls and authentication requirements
    • Secure payment processing through PCI-DSS compliant providers

    However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    6. Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information:

    • Access: Request access to your personal information
    • Correction: Request correction of inaccurate information
    • Deletion: Request deletion of your personal information
    • Portability: Request a copy of your data in a portable format
    • Opt-out: Opt-out of marketing communications
    • Revoke Consent: Revoke consent for Google OAuth access at any time through your Google Account settings

    To exercise these rights, please contact us at privacy@freshseal.com.

    7. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain functionality of our website.

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

    9. Children's Privacy

    Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

    11. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

    13. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

    By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.